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Your company needs to reduce expenses, but the level of productivity you are currently experiencing needs to be maintained, if not increased. What can be done if you have fewer people to do the same job?

It is an age-old process. You acquire a client. You service the client and, when the contract expires, you lose the client to a competitor who can do it faster or cheaper. Sound familiar? Here are five things you can do to keep the client you never want to lose.