Our Perspective > 5 Ways to Keep the Clients You Never Want to Lose
It is an age-old process. You acquire a client. You service the client and, when the contract expires, you lose the client to a competitor who can do it faster or cheaper. But in truth, it is the actions you take while you have the client that are most important. Your job is to make that client so loyal and dependent on your company and the services you provide, that the mere thought of leaving you for someone else makes them physically nauseous. Impossible you say? Think again. Here are five things you can do to keep the clients you never want to lose.